The Volvo Roadside Assistance program is valid for the length of the manufacturer warranty (New Car and Extensions) and is also provided under the Service-Activated Roadside Assistance Program. Please note that some assistance is subject to specific monetary allowances and all decisions about the provision of benefits are at the discretion of the Volvo Service Provider. The following program explanation is not inclusive of all potential eventualities and you are welcome to contact our Customer Care Team should you require more details or have any further questions. The contact number is 1300 787 802 and the office hours are Monday to Friday, 8:30am to 5:00pm (EST).
There are additional program benefits that apply when the vehicle is over 100km away from home and is disabled for more than 24 hours.
Regarding Service Providers, Local Authorities and Emergency Services